How many days does it take to ship a product?
Normally, we would require 5-8 days. You may reach us at, email, firstname.lastname@example.org or Whats app us at 919958645750, so that we can assist you with the appropriate details for the product.
Please Note:- Post Shipment, the courier takes somewhere around 3 to 5 working days to deliver the item.
Do you ship items globally?
Yes, we ship worldwide
What are the Shipping Charges?
- Free Shipping Within India
- International Shipping Charges Rs. 3500
Do I have to pay the Custom Duty Charges?
Yes Custom Duty Charges are to be borne by you since, 'Every time when an item crosses an international border from one country to another, it is subject to these charges by the importing country's rules and regulations'.
Can I order for COD (Cash On Delivery)?
Yes ! We do have COD services available.
Is COD available for International Order?
We really apologize at the moment we do not have COD Option for International Customers.
Is there an Express Delivery (Shipping Within 24-48 hrs)?
No we do not at the moment.
Do you offer Customization?
No we do not offer customization at the moment.We are really sorry for that.
How do I get my outfit altered?
We generally keep enough margin in all our outfits . Usually, the measurements are accurate and the alteration is quite minimal. However if anything comes up we would be happy to assist you
Is there a Return/Exchange or Refund for a Product?
- At House of Dhaaga , we do not have refund policy once the order has been dispatched.
- But we offer a exchange policy and are pleased to exchange your purchase that is unworn, unused, unwashed, unaltered, undamaged and retaining the original tags, within 10 days from the date of delivery, for a different size or style.
- Intimate within 24 hours of delivery about the return or exchange of the product if the product is damaged. ‘Damage’ does not include any issue with the product pertaining to the style/design of the product purchase.
- Orders can be cancelled only before shipment has been dispatched. We can initiate a refund for prepaid orders which may normally take up to 15 working days.
- Amount will be refunded in the same account Within 10-15 day’s